These guidelines explain how donations work, what to expect, and how we protect you on the platform.
1
π‘ Understanding Your Contribution
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Afrifundr is a donation-based crowdfunding platform.
When you support a campaign:
- you are making a voluntary contribution
- you are supporting a creative idea or project
- you are not purchasing a product or guaranteed outcome
Creative projects can evolve, and timelines may change. Your support helps creators execute their vision.
2
π― Choose Projects Carefully
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Before donating, we encourage you to:
- read the campaign story thoroughly
- review the budget breakdown
- check the creatorβs profile
- look for verification status
- consider whether the project is realistic
Supporting a project means believing in the creator and their idea.
3
π Your Privacy Is Protected
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Afrifundr is designed to protect your personal information.
- creators do not have access to your contact details
- all communication is handled through the platform
- your email and phone number are never shared directly
You can also choose to:
- remain anonymous publicly
- hide your name from other users
4
π Notification Preferences
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When making a donation, you can choose whether to:
- receive updates about the project
- or not receive notifications
If you opt in, you may receive:
- thank-you messages
- project updates
- important campaign notifications
5
π³ How Payments Work
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Donations are processed securely through trusted payment providers.
- your payment is processed immediately
- your donation contributes to the campaign total
- Afrifundr deducts a platform fee before funds are allocated to the creator
Afrifundr does not store your sensitive payment information.
6
π‘οΈ How Funds Are Handled
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To protect donors:
- funds are held securely during the campaign
- creators cannot withdraw funds while the campaign is active
- withdrawals are only allowed after the campaign ends
- all withdrawals require admin approval
This structure helps reduce fraud and misuse of funds.
7
π¬ What Happens After a Campaign Ends
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After a campaign ends:
- creators may send a thank-you message
- creators can post updates about their project
- you may receive notifications if you opted in
Updates may include:
- project progress
- equipment purchased
- behind-the-scenes content
- final output (e.g., film, music, etc.)
8
π’ Transparency and Accountability
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Afrifundr encourages creators to remain accountable.
Creators are expected to:
- provide at least one project update
- show how funds are used
- keep supporters informed
Creators cannot launch new campaigns until they update supporters on previous projects.
9
π¨ Reporting Concerns
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If you suspect a campaign is misleading or fraudulent, you can report it.
Examples include:
- false claims
- misuse of funds
- suspicious activity
Afrifundr will:
- review reported campaigns
- investigate concerns
- take appropriate action, including freezing funds if necessary
10
β©οΈ Refund Policy
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Donations on Afrifundr are generally non-refundable.
Refunds may only be issued:
- in cases of confirmed fraud
- at Afrifundrβs discretion
- in accordance with payment provider policies
Please consider your decision carefully before donating.
11
β οΈ Risks to Understand
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Creative projects involve inherent risks.
You should be aware that:
- projects may change or evolve
- timelines may shift
- outcomes are not guaranteed
Afrifundr provides structure and oversight, but does not guarantee project completion.
12
π€ Our Commitment to You
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Afrifundr is committed to:
- verifying creators before campaigns go live
- reviewing campaigns for quality and authenticity
- controlling fund release through admin approval
- protecting donor privacy
- monitoring platform activity for safety
We are continuously working to improve trust and transparency.
13
π Be Part of the Creative Journey
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Your support is more than a donation β it is a vote of confidence in creativity.
By contributing, you:
- help creators take meaningful steps forward
- become part of a projectβs journey
- support the growth of creative industries in Africa